> For the complete documentation index, see [llms.txt](https://help.basiq-solutions.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.basiq-solutions.com/guide/guides/review-templates.md).

# Review templates

A platform asks for documents? Find the template for that platform, prepare the pack, send it to your manager first.

{% hint style="danger" %}
**Rule one:** if any platform requests a review, documents or a verification, contact your manager immediately — **before** submitting anything. Documents sent without us are the most common way to turn a routine check into a ban.
{% endhint %}

## Pick your platform

| Platform             | What usually triggers it                                                                                   | First action                                             | Template                                                                                                                                           |
| -------------------- | ---------------------------------------------------------------------------------------------------------- | -------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Stripe**           | Wrong or inconsistent proxy, credentials changed too early, linear growth, local payment methods too early | Message your manager. Do not upload anything on your own | Handled together with your manager — see [Help Center → Reviews, holds & restrictions](/help-center/troubleshooting/reviews-holds-restrictions.md) |
| **Shopify Payments** | IP not matching the company's country, a reused email or bank account                                      | Fix the proxy, then message your manager                 | Handled together with your manager — see [Help Center → Reviews, holds & restrictions](/help-center/troubleshooting/reviews-holds-restrictions.md) |
| **PayPal**           | A review or hold in the first month happens in roughly 70% of accounts — it is normal                      | Contact your PayPal rep and your manager                 | [PayPal review](/guide/guides/review-templates/paypal-review.md) — what PayPal asks for and how to prepare it                                      |
| **WorldFirst**       | The first payouts from Shopify Payments or Stripe                                                          | Prepare the screenshot pack and submit it in WorldFirst  | [WorldFirst Guide, section 2](/guide/guides/banks/worldfirst.md) — step by step with screenshots                                                   |

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4><i class="fa-paypal" style="color:$primary;">:paypal:</i></h4></td><td><strong>PayPal review</strong></td><td>Bank statement, tracking, supplier invoices, the business-structure answer and message templates.</td><td><a href="/guide/guides/review-templates/paypal-review.md">PayPal review</a></td></tr><tr><td><h4><i class="fa-landmark" style="color:$primary;">:landmark:</i></h4></td><td><strong>WorldFirst payment check</strong></td><td>Funding source → Online marketplaces → the six screenshots that pass the check.</td><td><a href="/guide/guides/banks/worldfirst.md">WorldFirst Guide</a></td></tr></tbody></table>

## What usually causes a review

In order of frequency: wrong or inconsistent proxy; credentials changed too early or all at once; revenue growing linearly or faster than the schedule; local payment methods or Tier-2/3 cards too early; a store without policy pages or with risky products; missing tracking numbers (PayPal); two stores running under one company.


---

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